Missing items from Character

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Nightwing
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Missing items from Character

I just registered to report that something weird just happened.

 

I logged off about 11 hours ago now and when I logged back in an hour ago, there were a lot of changes:

 

I was in Shelter (I logged off at Track in the Wasteland)

I only had $1.94 (I had somewhere around $200)

I am missing a couple items from my crafting inventory but some more valuable items are still there.

I am missing a few cards Shelter and one fish card, I think it was a Golden Crucian but I still have my Wasteland card, again the most expensive of the cards I had are still there.

I am missing all of the Provisions I had collected from quests (I had around 10, maybe more I do not know)

I still had all of my Rad Pills and Medkits

I came into the game originally through Steam and I never have to give credentials to log on to the server, it is linked via my steam account.  I also have full Steamguard activated which notifies me if anyone other than my one home computer logs into steam (Via Text to my Cellphone), no one has logged in to my steam account while I was away.

Is there a possibility that a Database glitch has occurred or did my account somehow get hacked?

This is so disheartening, I now have to grind Provision quests just to get back into the wasteland :/

 

 

Woolf
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Hello

1. Restart Steam and try again to enter the game

2. Tell the name of your character or the name of the steam account, I'll check the accesses to your account

Woolf
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I look three computers active on your account

 

First:  USA (all time)

Secons: Belgium (logined 2017-03-24 00:22:10 on server time)

Third: USA (20th March)

 

Is it all three of your visits to the game?

 

Nightwing
Аватар пользователя Nightwing
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I only have one computer that I access my account from.  The Name on the Server is Nightwing.  I do use a VPN and have accessed it through Texas, Colorado, or Illinois.  I have never logged in from Belgium.

 

 

Nightwing
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I am currently logging in to the Forum from work.  I will be contacting Steam to determine if or how anyone got into my account.  In the mean time, is there a way I can split AF2 from steam and use a login and password to access the server?

 

P.S.  I have only accessed AF2 from the USA.

Thank you for the information.  I am trying to determine how they got in without Steam notifying me that someone was logged into my account.

Nightwing
Аватар пользователя Nightwing
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Oh, one further thing.  When I logged in to AF2 2 hours ago, the one character I had was in the process of being deleted.  It said the character would be deleted in 4 hours.  After entering the game, this went away.

 

Jijanciy
Аватар пользователя Jijanciy
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You've obviously been hacked my friend. Maybe it's in cause of using VPN(untrusted vpn services can steal your data like passwords, emais etc.). Try to change your password on your email and steam account.

P.S. Break Steam mobile authenticator for now is simple, so you not 100% secured using it, believe me.

P.P.S My englih is not very good, ty for understanding.

Nightwing
Аватар пользователя Nightwing
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I just checked with Steam and there is no record of any other computers than my one logging into Steam.  Please, is there a way to split AF2 from Steam so that I have to actually log into the AF2 server?  I think this would stop this from happening.  This game is awesome and fun but a bit grindy.  As long as I was progressing it was fine but now being faced with having to reclaim what I lost and being faced with the possibility of it happening again, I don't think I can do it.

My Steam account has never been hacked before and and there is no evidence that anyone else has logged into my Steam account this time.  

 

P.S.  I understand English is not a native language for most of the world, Russian is the same.  I do my best using translators to understand and make myself understood.  Thank you all for understanding.  I am writing in English because this in the english forum and it is my native language.  I could post on the Russian site but I know firsthand that translators are not close to perfect smiley 

 

 

 

Nightwing
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One further piece of information.  I just logged into my Steam account from my Work computer and the Mobile Authenticator worked perfectly.  I got the Text with the code as always so I do not think it has been Hijacked.  Everything on my Steam account is still setup the same as always.

Nightwing
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I use Private Internet Access as my VPN, they seem very reliable and I have been using them for over a year.

Nightwing
Аватар пользователя Nightwing
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Thank you for implementing the pin code smiley